The content library
The Vault screen that holds your files - three scopes, folders, search and views, documents you write in the app, and what a client can and cannot see.
Everything you show a client starts as a file: a demo video, a PDF, a progress photo, a handbook you wrote yourself. The content library is where those live. You reach it from Vault → Content.
This page is about the screen. Getting files into it is covered in Uploading files, and what processing means, and getting them out to someone else in Sharing a file. Writing for clients, rather than storing files for them, is Articles, the section next door.
Three scopes, one screen
Along the top are three chips. They are not three different libraries with three different sets of rules: they are three answers to the question “whose files am I looking at”.
- My Library is yours. You can upload into it, organise it, and share out of it. If you are the account owner or an admin, “yours” means the company’s: that is where your uploads are saved, and every owner and admin sees the same shelf.
- Team Library shows what has been shared with everyone. It is always there; an account that has shared nothing yet simply finds it empty. Putting a file there is a deliberate act, described in Sharing a file with your team below.
- Shared with me shows files another coach has shared with you by name.
Shared with me is worth being precise about. Those files stay in the owner’s library. You can open them, play them and download them, but you cannot move them into your folders, rename them or delete them, because they were never yours to reorganise. If you want your own copy, ask the owner to send you the file. The list shows who shared each one and when.
Finding a file
Three controls narrow what you see, and they combine.
- Search matches on the file name.
- The type filter limits the list to videos, images, documents, audio or other files.
- The folder rail on the left limits it to one folder.
Files are listed 24 at a time, with Previous and Next underneath when there are more.
Grid shows a thumbnail per file and suits video, where you recognise a clip by its first frame. List gives you a compact row per file and suits documents, where the name is the only thing that distinguishes one from another.
On a narrow screen there is no room for a 250 pixel folder rail, so the folders at your current level appear as tiles above the files instead. Tapping one goes down a level. It is the same navigation, one level at a time.
Folders
Folders in the library are called categories, and they nest. The rail shows the whole tree as an indented list with a file count beside each one, plus All files at the top and Uncategorised at the bottom for anything you never filed.
To create one, click New category at the foot of the rail and type a name.
Uploads land in whichever folder you have open, which is usually easier than filing them afterwards. Open the folder first, then upload.
Writing a document in the app
Not everything you give a client is a file you already have. Document in the header creates a new one and opens a full page editor: a title, an optional cover image, and a markdown body with formatting.
Two things about it surprise people, so they are worth stating plainly.
There is no Save button. The editor saves on its own about a second after you stop typing. The line at the top of the page is how you know: it reads Saving while a change is on its way, then Saved 8 s ago once it has landed. If you would rather read the document than edit it, the preview toggle switches between the two.
An empty document is thrown away. Creating a document writes it into your library before the editor opens, so that autosave has somewhere to write to. If you then close it without giving it a title or typing anything, Protocol deletes it again. Without that, every accidental click on Document would leave an untitled blank behind.
Opening a file
Clicking a file opens it full screen on black, with the file’s name editable in place and its size and format underneath. Video and audio play there, images and PDFs are shown, and anything else offers a download.
The arrows at the bottom right step through the files you were just looking at, counting 4 of 26, so you can review a batch of new uploads without going back to the grid between each one.
A video that is still processing plays anyway, at its original quality. See Uploading files, and what processing means.
Acting on several files at once
Every card has a small tick box in its corner, and every row in list view uses its thumbnail as the tick target. Select one or more files and a bar appears at the bottom with what you can do to them:
- Create exercises, when the selection includes at least one video. This turns each video into an exercise in your library, and is covered in Creating custom exercises.
- Share, when exactly one file is selected. Sharing works on one file at a time, so the action is offered only where it is real. See Sharing a file.
- Share with team, if you can manage the team. This is a different thing from Share, and the difference matters: Share sends one file to one named person, while Share with team moves the file onto the shelf every coach in the company can see. On the Team Library chip the same action reads Remove from team and moves it back.
- Delete, which asks first and cannot be undone.
The three dot menu on a single card offers Copy link, Share and Delete without selecting anything.
Sharing a file with your team
A file is private when you upload it. Nobody else on the team sees it, whatever folder it sits in, until you say so.
To share: open My Library, tick the files, and choose Share with team from the bar at the bottom. They move onto the Team Library chip, where every coach in the company can find them and use them in a program. To take one back, open Team Library, tick it, and choose Remove from team. It returns to the private library of the coach it belongs to.
Only an owner or an admin can move files between the two shelves. A coach can use anything on the Team Library and share files with individual people, but deciding what the whole company can see stays with the people who run it.
The same two shelves appear wherever you pick a file inside a program, as Mine and Team, so a file shared once is reachable everywhere without being copied.
Looking at another coach’s library
If you can manage the team and there is more than one coach to choose between, My Library gains a coach picker in the header. Choose a team member and the rail, the folders and the files all switch to theirs. It is a view, not a transfer: their files stay theirs. With only one library to look at, the picker is left out rather than shown with a single name in it.
The picker lists coaches, not admins. An admin’s uploads are saved to the company library rather than to them, so there is never a separate admin shelf to look at.
If you only want to know what has been shared with everyone, Team Library answers that in one list without picking anybody.
Can my clients browse this?
No. A client has no way to list or search your library. When a client’s account asks for library files, Protocol answers with that client’s own files and nothing else, whichever folder or filter is requested.
What reaches a client is what you deliberately put in front of them: a video attached to an exercise in their workout, content attached to their program, a file you send in a message, or a link you share yourself. Everything else stays where you left it.