AI agent/Analysing & summarising
updated 2026-07-28
AI agent

Analysing & summarising

Ask open-ended questions across your whole roster, get plain-language rundowns and check-in summaries, and have the assistant write a suggested reply for you to send yourself — all from chat.

Your dashboard has fixed views; your questions aren’t fixed. The agent shines at the ones a built-in report never anticipated — “who’s drifting?,” “compare this quarter to last,” “what changed since her last check-in?” — and at turning a screen full of widgets into a sentence you can act on.

A rundown of your day

The single best way to start a coaching morning — one question, your whole roster triaged:

What needs my attention this morning?
3 things:
Sarah K. — messaged about knee pain after Tuesday's session, no reply yet.
Marcus T. — hasn't logged a workout in 11 days (was 5×/week).
Priya N. — submitted her weekly check-in an hour ago; weight down 0.6kg, adherence 95%.
Want me to dig into any of these?

It reads the same conversations, logs, and check-ins you would — it just reads all of them at once and tells you where to look.

Analyse the roster

Ask the cross-cutting questions no single screen answers:

Who hasn't logged a workout in 10+ days?
4 clients: Marcus T. (11d), Dan R. (14d), Aisha B. (10d), Tom W. (21d — paused?). Marcus and Aisha were both consistent until last week.
How's adherence trending across everyone this month vs last?
Roster adherence is up ~6 pts month over month (78% → 84%). Biggest gains in your powerbuilding group; the two clients dragging the average are the inactive ones above.

The numbers are Protocol’s, not the AI’s guesswork. For anything countable — adherence, streaks, trends, comparisons — Protocol does the calculation and hands the assistant the result, so the figures match your dashboard. The assistant’s job is to find and explain, not to do mental arithmetic over your data.

Summarise a check-in & write a suggested reply

Two steps that pair naturally — read the latest, then put words on the response:

Summarise Sarah's last check-in and suggest a reply about the knee.
Sarah's check-in (yesterday): good week, hit all 4 sessions, but flagged left knee aches on the descent of squats. Sleep and nutrition on track.

Here's a reply you could send her:

"Great consistency this week 💪 For the knee, let's switch to box squats to a comfortable depth and ease off the depth — film me a set so I can check the descent. How's it feeling today?"

I can't message clients myself, so copy this into Sarah's chat in Protocol when you're happy with it.

Notice the line it doesn’t cross: it writes the reply right here in the chat for you to send yourself — an agent key has no way to message a client at any scope. Tweak it, then send it from Sarah’s conversation in Protocol. See Safety, scopes & privacy.

Good questions to try

  • “Which clients are due a program refresh — same plan more than 6 weeks?”
  • “Show me everyone with a check-in submitted but not yet reviewed.”
  • “Compare Mike’s main lifts this quarter to last.”
  • “Who’s coming up on a renewal in the next two weeks?”
  • “Write a check-in nudge for the clients who’ve gone quiet.” (it writes it in chat — you send it yourself in Protocol)

Reading happens in chat; the dashboard stays the source of truth

The agent is a fast lens over your data, not a replacement for it. When you want to see a client’s full history, a program laid out, or a billing record, the assistant will point you to it — tap through to the dashboard for the full picture and any precise edits.


Next: scopes, the hard limits, and your data — Safety, scopes & privacy →