Photos, files & voice
Send images, videos and documents, from your device or your Vault media library, plus voice notes you can play back at 1.5x or 2x, emoji, and saved message templates for things you type often.
Basic Coaching isn’t only words. Send a form-check video, a PDF plan, a quick voice note, or a saved reply — all from the composer’s toolbar.
Photos, videos & documents
You have two ways to attach media, both from the composer:
- Upload from your device — the paperclip button. Pick one or more files (images, videos, documents) and they upload with a progress indicator, then send together.
- Pick from your Vault — the media library button. Choose existing media you’ve already uploaded to Protocol — exercise demos, plan PDFs, branded graphics — without re-uploading.
Attachments show as thumbnails before you send, so you can remove any you didn’t mean to add. Images and videos preview inline in the thread; documents show as a tidy file row the client can open.
Tip: Sending a movement demo? Pulling it from the Vault media library keeps one canonical copy and saves the upload. See Vault.
Voice messages
Tap the microphone to record a voice note — handy for nuanced form feedback that’s faster spoken than typed. You’ll see a live waveform and timer while recording; then send it, or discard and start over. The client plays it back inline.
Playing back faster
Voice notes play at normal speed by default, but you don’t have to listen at talking pace. The player has a small speed control next to the progress bar: tap it to cycle 1x → 1.5x → 2x and back to 1x. Handy when a client sends a three-minute update and you want the gist of it now.
It works the same in your dashboard and your clients’ app, so a client can speed through your voice feedback too. The speed you pick carries over to the next voice note you play, so set it to 2x once and the rest of your catch-up stays at 2x. It resets to 1x the next time you open chat fresh.
Emoji
The emoji button opens a picker with search and skin-tone options. Emoji are just text, so they work everywhere — in messages, alongside formatting, and in mentions.
Message templates (quick replies)
For things you send over and over — check-in reminders, onboarding instructions, your booking link — save them as message templates and insert them in one tap instead of retyping.
- Open the templates button in the composer to pick a saved template; its text drops straight into the composer, where you can tweak it before sending.
- Manage your saved templates (add, edit, remove) from the same place.
Templates vs. formatting: a template can include formatting, so your standard instructions always go out clean and consistent. See Formatting & mentions.
Next: broadcast to a group without the noise — Announcement & read-only groups →