Integrations

Protocol connects to the wearables and health apps your clients already use: Apple Health, Health Connect on Android, and WHOOP. It pulls their day-to-day numbers (steps, sleep, heart rate, recovery) straight into the client’s record. No spreadsheets, no screenshots: the data lands in the Biometrics panel of their Tracking tab, where you read it alongside everything else you track.

The key thing to understand: your client connects, on their phone, and you review, on the dashboard. The connection lives on the client’s device (that’s where their health data is and where the permissions belong). You don’t connect anything yourself; you ask the client to flip it on once, and from then on their numbers keep arriving.

This page also covers the two integrations that work the other way round, the ones that are yours rather than your client’s, connected from your own dashboard: Google Calendar, for your appointments and your busy time, and Zoom, for video meetings on appointments.

What connects, and what it brings in

You don’t have to pick, and a client can connect more than one. When two sources report the same day, Protocol shows the most reliable one (a WHOOP reading wins over a phone estimate, a lab result wins over both), so you’re never comparing apples to oranges.

Availability: wearable sync runs in your branded client app, on apps built with health sync switched on. If you don’t see the Health Data screen in your app yet, it isn’t enabled for your build, so talk to your Protocol contact. Clients can always log steps and other metrics by hand in the meantime (a STEPS habit, for example).

How a connection works

1. The client opens the Health Data screen in your app (from their Profile).
2. They tap Connect on a source and approve it: Apple’s or Health Connect’s permission screen, or a quick WHOOP sign-in. They choose exactly which metrics to share, on that screen.
3. Data syncs, automatically while they have the app open, and you can read it minutes later on their record. WHOOP keeps flowing in the background once it’s linked.

That’s it. There’s nothing to install on your side and no per-client setup on the dashboard.

Where you’ll see it

Open a client, go to the Tracking tab, and pick Biometrics from the rail on the left (it sits under Body, with Overview and Check-ins). Everything a client has synced is there, with the number of days since their last reading beside the rail entry. Reviewing a client’s biometrics walks through what that screen shows and how to read it.

Your client also gets a quick Health Snapshot on the home screen of your app once they’ve connected a source: a light, motivating read on their own numbers. See the in-app health snapshot.

Pick a guide

• Apple Health (iPhone), what syncs and how your client connects on iOS.
• Health Connect (Android), the Android equivalent (formerly Google Fit).
• WHOOP, link a WHOOP account for recovery and sleep.
• Reviewing a client’s biometrics, your read-only view of all of it.
• The in-app health snapshot, what your client sees on their home screen.
• Google Calendar sync, your appointments in Google and Google’s busy time on your booking page.
• Connecting your Zoom account, link your own Zoom for video meetings on appointments.