Reviewing a client's biometrics
Your read-only window on everything a client has synced — steps, sleep, recovery and body metrics — as trend charts in one tab, plus how to import data you have on paper.
Basic Connecting happens on the client’s phone; reviewing happens here. Whatever a client syncs — from Apple Health, Health Connect or WHOOP — lands in one place on the dashboard, as trend charts you read at a glance.
Where to find it
Open a client, go to the Tracking tab, and choose the Biometrics sub-tab.
The connected-sources bar
Across the top you’ll see a chip for each source the client has connected, each with how long ago it last synced — for example “Apple Health · synced 6m ago” or “Whoop · synced 2h ago”. It’s your quick check that data is actually flowing and how fresh it is.
An empty bar means “not connected yet.” If a client has connected nothing, the bar simply isn’t there. That’s your cue to ask them to connect from their app — point them at the guide for their phone (Apple Health / Health Connect) or WHOOP. You can’t connect on their behalf from the dashboard.
What you’ll see, grouped
The synced numbers are organised into four cards. A client only shows the metrics they actually have data for; the rest read No data available.
| Card | Metrics |
|---|---|
| Activity | Steps, active energy |
| Body metrics | Weight, BMI, body fat, muscle mass, resting heart rate, HRV, blood pressure, VO₂ max |
| Sleep | Duration, quality, deep / REM / light, latency, consistency, efficiency |
| Recovery | Recovery score, readiness, strain, HRV, resting heart rate |
Each metric is a trend line over time with the latest value, an up/down arrow versus before, and colour against its healthy range — green in range, amber when low, red when high — so an out-of-range number catches your eye without reading the axis. Click a card to open the fuller history.
Importing data you have on paper
Not everything comes from a wearable. Bloodwork, an InBody scan, a sleep-study figure — anything you have as a number — can go in by hand. Each of the Body, Sleep and Recovery cards has an Import Data Manually button that opens a short three-step wizard (Select raw data → Check & modify → Done); it can even read a pasted lab result and pull the values out for you to confirm.
Imported numbers sit alongside synced ones on the same charts, tagged as a Coach import source.
Which number wins when two sources overlap? Protocol ranks sources so you always see the most trustworthy reading for a given day: lab results → WHOOP → phone (Apple Health / Health Connect) → manual / coach import. A WHOOP recovery beats a phone estimate; a lab HbA1c beats everything.
A read-only window — by design
This tab is for reviewing, not managing. You can’t connect, disconnect or force a sync from here — those all live on the client’s phone (and keep their health permissions where they belong, with them). Your job is to read the trends and coach from them.
Back to: Integrations overview · or set a client up with Apple Health, Health Connect or WHOOP.