Messaging & chat
Filter conversations to unread only
A one-tap toggle at the top of the chat sidebar hides every read conversation, so you only see the threads still waiting for your attention.
Basic When your inbox gets busy, the Unread filter cuts the noise down to only the conversations that actually need a response.
Using the filter
At the top of the chat conversation list you’ll see an All | Unread segmented toggle. Tap Unread to show only conversations with at least one unread message. Tap All to go back to the full list.
Conversations
JM
Jordan Miles
2:14 PM
2
AR
Aisha Rahman
1:52 PM
1
How it works
- A conversation appears in Unread as long as it has at least one message you haven’t opened.
- Opening the conversation clears its unread count and it drops out of the filtered list.
- The filter applies to your whole inbox — both direct and group conversations.
The choice persists
Protocol remembers which mode you were in — All or Unread — and restores it the next time you open chat, even after a page reload or a different browser session.
Related: see unread badges and how the shared inbox clears them in Messaging basics →