The Tracking tab
The rail down the left of a client's Tracking tab, what each of the nine panels holds, why the Clinical group is missing on some clients, how Overview, Habits and Nutrition are grids you arrange, and the difference between Configure and Tracking settings.
Open a client and pick Tracking. This is everything that person has recorded over time, split into ten panels and reached from one rail down the left. It is the screen you will spend the most time on, so it is worth ten minutes learning what is where.
The rail
Ten destinations in four named groups. Exactly one is lit at a time, and picking a row turns off whichever row was on, in whatever group it was in.
What the figure beside a row means
Seven of the ten rows carry a small figure so you can see where the activity is before you open anything. All of them describe the last 90 days, which is the same stretch the Tracking overview opens on, with two exceptions:
- Biometrics shows days since the most recent reading, because the useful question about a stream that syncs continuously is how fresh it is.
- Habits shows a completion percentage over 30 days, matching the habits panel itself. A completion rate over 90 days would read as a failure on a habit you added last week.
A row with nothing to report draws no figure at all rather than a zero. Overview, Nutrition and Genomic never carry one.
On a narrower browser window the rail turns into a row of buttons across the top of the panel, the same panels in the same order, which scrolls sideways when it does not fit.
What each panel is for
Body
- Overview is the headline picture: progress photos, the measurements grid from first reading to latest, a weight and body-fat trend, recent notes, and where the entries came from. Click any figure to open that metric’s own chart. See The Tracking overview.
- Check-ins is the entry log, with one entry open beside it. See The Check-ins panel for the columns and filters, and Check-ins and progress tracking for what a check-in holds.
- Biometrics is what the client’s connected apps and devices have sent. See Reviewing a client’s biometrics.
Activity
-
Workouts covers sessions, completion, average duration, weekly volume and average RPE, over a log of every session. See Reviewing logs.
-
Habits covers completion for the window, the best and worst habit, the current streak, a day-by-day strip and a weekday pattern. See Habits.
-
Nutrition compares what was logged against the plan you assigned: target adherence, protein days and days logged, the last logged day, the window day by day, and the day logs table. With no plan assigned there is no adherence figure, because there is no target to measure against. The table is one row per day rather than per entry, with meals, calories, protein and photo count; open a day to read the meals inside it. See Nutrition tracking on the client record.
Nutrition logs used to be a row of its own. It was merged into Nutrition on 9 September 2026, because reading the trend and checking a day were two screens for one question, and going between them reset the window. An old link to it still opens Nutrition; nothing was removed.
Clinical
- Labs is each imported panel and every marker on it. See Reading lab results.
- Genomic is trait genetics: the gene, the genotype and the reading. See Genomic traits.
Forms
- Form submissions is everything the client has sent back, across every form. Open a row to read the submission against the form it answered. See The Form submissions panel.
Where did Labs and Genomic go
On a client without the Longevity add-on the whole Clinical group is absent. Not greyed out, not empty: the heading and both rows are simply not drawn, and the rail goes straight from Activity to Forms.
That is deliberate. A Clinical heading with nothing under it reads as a screen that failed to load, rather than as an add-on this client does not have. The add-on is granted per client, not per account, so the same coach can see the group on one client and not on the next.
A saved link or a notification that points at Labs or Genomic for a client without the add-on opens the Overview instead of a blank pane.
Configure
Configure, on the Tracking overview, decides what that screen draws: which measurements get a tile across the top, which cards sit in the wide column and which in the narrow one, and whether the measurements grid lists only what this client records or every measurement Protocol can track.
It is your own preference, and it applies to every client you open. That is the point of it. A per-client layout sounds more flexible and is worse in practice: carrying thirty clients would mean arranging thirty overviews, and the value of the screen is that it looks the same for everybody, so you can read down it without relearning where the number is. A client with no lean-mass readings simply draws no lean-mass cell.
Changes are held as a draft until you save, and there is a reset back to the default arrangement.
Tracking settings
Tracking settings, the button beside Configure, is a different kind of thing: an agreement with this one client, and nobody else.
It holds two things. Whether the client is sent reminders for scheduled check-ins, and which progress-tracking form this client gets, overriding your app default. The habits panel has the same button under the name Habit settings, holding the same two things for daily habits.
The cadence itself, how often the client is asked, is not in this dialog. It rides on the recurring check-in appointment that carries the form. See Check-ins and progress tracking and Form reminders and the check-in worklist.
One sentence to keep them apart. Configure changes what you see, on every client. Tracking settings changes what this client is asked, and only them.
Which units you are seeing
Every measurement is stored in metric and displayed in your unit system, taken from your own account. Never the client’s.
Set it under My profile in Account and settings. On metric you read kilograms and centimetres, on imperial pounds and inches, and the tiles, column headings and chart axes say which. The numbers are stored once and converted on the way to the screen, so switching your unit system changes nothing about the data and nothing about what the client sees in their app.
This is the single most confusable thing on the screen, because a converted number looks entirely plausible. If a client tells you 84.5 and the tile says 186.3, the tile is not wrong, you are reading pounds.
The window
Overview, Habits and Nutrition are grids you arrange
Since 9 September 2026 those three panels put their cards on a grid with a Configure button, the same one your dashboard and the client record use: you choose how many columns and rows, what goes in each cell, and which cards are two rows tall or two columns wide. One arrangement covers every client. The full walkthrough is in Arranging your dashboard.
The row of figures at the top of each panel is not part of the grid. It is the panel’s own summary and it is what tells you whether to read the rest, so it cannot be switched off. Which figures it shows is chosen in the same dialog on Overview.
The Tracking overview opens on 90 d and offers 30 d, 90 d, 6 mo and All. The chip beside the control tells you which stretch of dates that actually turned out to be, which is the question worth asking on a client who stopped checking in in June.
The activity panels, Workouts, Habits and Nutrition, offer one more: Month, meaning the calendar month so far. A rolling 30 days answers “how did August go” with four days of July mixed in.